Need help? You can find us using the 'Need Help?' button in the bottom right corner of the page. We will aim to respond to you as soon as possible. Availability times are:

Monday - Friday: 09:00 - 19:30

Saturday - Sunday: 10:30 - 17:30

You can still contact us in between these times, however we will not be able to respond until we are next available. Availability of an agent may depend on any personal events or scheduling conflicts, we ask that you take this into consideration when contacting us. We will try our best to respond as soon as we can.

To initiate a return, please head to your order page which is located in your account. You will be provided with a return label to send your item back to us. Details about returns and refunds are located in our returns policy. Any queries, please use the 'Need Help?' button below or email us at returns@email.cbetrading.co.uk.